Pilot intake

Bring one tenant workflow and a few weeks of delivery events.

The fastest useful pilot starts with scoped ingestion, one operator review queue, and one approved action handoff such as bonus recommendation or instruction repair.

Scoped event sample One approval workflow Tenant owner in the loop

Good first pilots include:

  • Delivery, arrival, completion, failure, and contact-attempt events
  • Package size, handoff requirement, and proof-of-delivery context
  • A tenant owner for action approval and policy review
  • A clear outbound target for approved recommendations

Do not include passwords, API keys, or sensitive customer data. DropScore stores this as an internal pilot-intake audit event.

01

Scope a friction lane

Choose one operational problem such as failed access, heavy-package dwell, instruction repair, or manual bonus review.

02

Verify the evidence path

Confirm event shape, tenant identifiers, retention needs, and whether approved recommendations can be published back to tenant-owned systems.

03

Train the operator loop

Use the dashboard to review evidence, approve actions, capture objections, and record whether DropScore reduced avoidable friction.