Ingest operational events
Deliveries, scans, contact attempts, failures, package context, proof events, and tenant metadata arrive through integration APIs.
Product
DropScore sits beside last-mile systems as an intelligence and governance layer. It does not replace dispatch, payroll, CRM, or customer messaging systems.
Deliveries, scans, contact attempts, failures, package context, proof events, and tenant metadata arrive through integration APIs.
Rules extract wait, access, physical, risk, environment, and compliance friction with versioned explanations.
Operators approve, reject, or request evidence for complexity bonuses, instruction repairs, ETA changes, and support workflows.
Approved outputs are sent by mock, webhook, API, export, or event bus patterns while the tenant remains owner of execution.
Control plane
DropScore keeps evidence, approval, publishing, and tenant follow-up in view so operators can move from signal to action without turning the product into a payroll or dispatch system.
See friction exposure, safety alerts, repair prompts, tenant health, and outbound exceptions in one task-first operator surface.
Show which operational events supported a score, what is missing, and which claims need human review.
Replay threshold and bonus ideas against stored deliveries before tenant/legal sign-off or live activation.
Send signed webhook, export, or API payloads after operators approve and keep retries, exceptions, and tenant acknowledgement visible.
Operator surfaces
Current friction, action exposure, tenant health, and queues that need attention.
Approval flow for bonuses, repairs, evidence requests, safety review, and publishing.
Tenant onboarding, operator access, integration health, LLM governance, and demo controls.